04.2 — Account & Team
Usage & Credits
Every run against a model costs something. JMN AI translates that into a single number your org watches — credits — without exposing the underlying dollar accounting.
Where to find it
Your credit balance is on the Settings page, alongside a usage chart you can view by hour, day, or month. What you see depends on your role:
| Role | Sees |
|---|---|
| Member | Their own runs, documents processed, and tokens — scoped to themselves only |
| Org admin | The whole org's usage, plus a breakdown by teammate |
Neither role sees raw dollar costs or a per-model cost breakdown — those stay internal to JMN AI. Credits are the one number that matters day to day.
FIG. 12.1 — Balance and usage trend, at a glance.
What happens near and at zero
Your org has a low-balance threshold. Cross it and JMN AI sends a one-time alert so there's a warning before anything stops — topping up resets that alert so you'll be warned again next time you approach zero.
If the balance actually runs out, new runs are stopped with a plain "out of credits — contact your admin" message rather than failing silently or queuing indefinitely. Work already completed isn't affected; only new runs are blocked until the org is topped up.
Note
Topping up credits and raising seat limits are both handled by JMN AI directly — neither is currently a self-service action inside the app.