05.1 — Reference

FAQ

Quick answers to the questions that come up most once you're actually building, not just reading.

What file types can I upload?

PDF, Word (.docx), plain text, and Markdown.

Which model should I use by default?

Claude Sonnet 4.6 — it's the platform default for a reason. Move up to Opus 4.7 for genuinely hard reasoning, down to Haiku 4.5 for high-volume simple columns. Full guide: Model Selection Guide.

I edited a prompt — why didn't the old answers update?

By design. JMN AI marks already-computed cells stale instead of recomputing them automatically, so a small wording change can't silently rewrite answers you've already reviewed. Re-run the column when you're ready. See Keeping Results in Sync.

Can I fix a wrong classification without re-running the AI?

Yes — that's exactly what a Tag column is for. Click the cell and pick the correct label directly. See Tagging & Classification.

What happens if an input cell gets more than one file?

It becomes a Collection — a one-row-per-file sub-grid you open by clicking the cell. See Collections (Sub-Agents).

Can I add a teammate myself?

If you're an org admin, yes — from Settings → Team. If you're not, ask your org admin. See Inviting Teammates.

Is there a public sign-up page?

No. JMN AI provisions new organizations directly; invites only add people to an org that already exists.

What happens when our org runs out of credits?

New runs stop with a clear "out of credits" message — nothing fails silently, and work already completed is unaffected. See Usage & Credits.

Can two people edit the same agent at the same time?

Yes, but a stale write is rejected rather than silently overwriting someone else's change — you'll be asked to refresh rather than losing work.